Privacy Policy

Last Updated: March 15, 2024

Introduction

Sai Infotics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information through our mobile application, Physio Rehab. By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information that you voluntarily provide when you:

  • Use the Physio Rehab app
  • Register an account
  • Place an order for consultation or subscription packages
  • Respond to surveys
  • Fill out forms

The personal information we collect may include:

  • Name
  • Email address
  • Mobile number
  • Password of your choice
  • Pain Details: Pain Details will help our application to give an idea to recommend exercises and unlock phases in Recommend Exercise
  • Pre-existing conditions: Pre-existing conditions will help our consultant Physiotherapist understand the nature of user's current condition

How We Use Your Information

Your personal information is used for the following purposes:

  • To provide and deliver the physiotherapy consultations and related services you request
  • To personalize your experience and respond to your individual needs
  • To process transactions and maintain proper records
  • To send periodic emails regarding your order, updates, promotions, or other related information
  • To provide you with video exercises to perform at home

Payment Processing

We use Razorpay to process payments for consultations and subscription packages within India. For international payments(outside India), we use PayPal. These payment processors may collect your payment information, such as credit card details. We do not store or have access to your payment information. The use of your personal information by Razorpay and PayPal is governed by their respective privacy policies, which you should review.

Protection of Your Information

We implement a variety of security measures to ensure the safety of your personal information:

  • Physical security measures: Access to your personal information is restricted to authorized personnel only.
  • Electronic security measures: We use encryption and secure connections (SSL) to protect your data during transmission.
  • Managerial procedures: Regular reviews and updates of our security practices to safeguard your data.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security due to the inherent risks of internet transmissions and electronic storage.

Disclosure of Information to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

  • As required by law
  • To authorized third-party service providers who assist us in operating Physio Rehab, conducting our business, or serving you. These parties are obligated to keep your information confidential.

Your Consent and Choices

By using Physio Rehab and providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. If you no longer wish to receive emails or communications from us, you may unsubscribe via the link provided in our emails or contact us directly.

Links to Third-Party Websites

Physio Rehab may contain links to third-party websites. These external sites have their own privacy policies, and we do not have any responsibility or liability for their content, activities, or privacy practices. We encourage you to review the privacy policies of these websites before providing any personal information.

Proprietary Video Content

All video content provided through Physio Rehab is created by our team. We do not use or distribute videos provided by third parties or downloaded from the internet. This ensures that all exercise and instructional videos are tailored to meet our quality standards and the specific needs of our users.

Changes to Our Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting. We will notify you of any significant changes by email or through our app.

Contact Us

If you have any questions or concerns about our Privacy Policy or the treatment of your personal information, please contact us at:

Sai Infotics
410, Magnate Square,
Sardar Chok, New Ranip,
Ahmedabad, Gujarat,
India - 382470

Email: saiinfotics@gmail.com
Phone: +91-7383122773